FAQs Archive

Q: Can I use the battery to charge other devices?

A: You won’t be able to attach/plug in other devices directly to the battery storage system to charge, however the battery storage system will deliver its stored energy through your home’s electrical points as and when power is being called or required.

Q: Can the Battery Storage Systems be Used as a Back-up in the event of a Power Cut?

A: YES & NO! our Lux Power systems provides a maximum of 13Amps from the built-in EPS feature. This means you cannot power your whole fuse board/consumer unit. Depending on your currant wiring and the age of your house wiring you may have a double socket installed and have the house lights installed on the EPS feature. We can provide a double plug socket at a cost of £30.00 + Vat If you require the house lights and a Double socket this would cost £200 + Vat - * Please note not all houses qualify for the light ring main to added

Q: Q: Where does the Battery Storage System get installed in the home?

A: The Lux battery storage controller is designed to be wall mounted and the batteries can be wall mounted or ground mounted. The ideal place is as close as possible to the house consumer unit and incoming property meter. If its not possible to install close to the fuse board or meter then this is not an issue, We can Install the system anywhere in your property providing we can run cables back to the consumer unit and incoming meter.

Q: Is there any other equipment needed from our Online listed systems?

A: No: all equipment is supplied with our battery storage system and will be installed within the day; system monitoring is included as standard and will be paired to your broadband router on the day of installation.

Q: How long will the Battery Storage System last?

A: Our Lux battery storage systems are guaranteed to last a minimum of 6000 cycles, So based on one full cycle per day this would be 16.44 years however it would be very rare that a typical home would do a full cycle on a day-to-day basis, because of short days in the winter and very long days of daylight in the summer a typical cycle pattern per year would be around 260 full cycles per annum.

Q: How Much Storage Can I have?

A: Depending on what battery brand you choose to work with our Lux power controllers will determine how much battery storage you can have. Uhome Batteries climb in 2.4Kw increments – 2.4Kw/4.8Kw/7.2Kw/9.6Kw/12Kw/14.4Kw.16.8Kw/19.2Kw GreenLinx Batteries climb in 3.2Kw increments – 3.2Kw/6.4Kw/9.6Kw/12.8Kw/16Kw/19.2Kw/22.4Kw/25.6Kw Pylon Tech US2000c Batteries climb in 2.4Kw increments – 2.4Kw/4.8Kw/7.2Kw/9.6Kw/12Kw/14.4Kw/16.8Kw/19.2Kw Pylon Tech US3000c Batteries climb in 3.5Kw increments – 3.5Kw/7.0Kw/10.5Kw/14Kw/17.5Kw/21Kw/24.5Kw/28Kw Pylon Tech US5000c Batteries climb in 4.8Kw increments – 4.8Kw/9.6Kw/14.4Kw/19.2Kw/24Kw/28.8Kw/33.6Kw/38.4Kw

Q: Can add any battery to my Installed system?

A: No, You can only add the same batteries you have installed up to a maximum of 8 batteries per controller.

Q: Do I need solar to have battery storage?

A: No, you do not need Solar to enjoy battery storage. Although battery storage was designed to work alongside Solar initially, you can now use battery storage to store cheap energy tariffs and use this cheap stored energy when the tariffs are much higher. For Example: you store cheap energy rates of 7.5p per Kw through the night, You then use this 7.5p energy through the day when you should be paying peak tariff rates of around 35p to 55p per Kwh, therefore you are saving from 27.5p to 47.5p per Kwh.