A: If you have seen a product that you would like to go head with you can notify use in Three ways:
- Click on the page of the product you are interested in and fill in the enquiry form at the bottom of the page.
- You can email us your order/Enquiry to sales@homeenergygroup.co.uk
- You can call us on 01535 210050
Once you have made the initial contact with us, we will follow this up with an email asking for some relevant images to the Installation for our Engineers. Usually this is enough for our engineers but if they need more information, they will contact you to arrange a video call at a time that suits you.
The images that we require are as followed:
- Picture of the outside of your house/Property – This is to make it easier for our engineers to find you
- A picture showing Access into the property
- A picture showing you property meter
- A picture of your fuse-board showing all breakers
- A Picture of the installation area – This is where you would like the system installing
- Picture showing the Access to the installation area
- If the system is to be installed in the loft please send a picture of the front, side and back of the property – This will help the engineers with knowing cable runs
