Monitoring & Support
All Lux controllers have a free integrated advanced monitoring and maintenance platform. Each Lux unit is provided with a Lux Dongle which is inserted into the Lux unit and used to pair the Lux to the customer router.
The monitoring has multiple levels to allow not only full monitoring for the customer, as well as remote programming, but also technical updates to be delivered to each unit as technology improves.
- Operational settings
- Operating parameters
- Octopus Platform for Go/Agile/Outgoing settings
- Charge settings
- Discharge settings
- Full background performance data
- Performance charts weekly and monthly
- Generation Data summaries
- Remote technical support
- Firmware upgrades
Monitoring is current information which is updated every few minutes to your phone, tablet, laptop, or PC. In addition, all data is recorded on the platform to allow daily weekly and monthly data analysis of the performance of your system.